EMORY PROCUSTOMER
Case Study · Quality Control Perishable goods
From Manual Fruit Inspections to Real time Quality Intelligence
How SSG Quality Services digitised fresh produce inspections with Emory Pro, from individual pallet assessments to container-level results and direct customer access.
Industry
Location
Germany
Use case
Inspections, Grading and Customer Reporting
Fresh Produce Quality Control Is All About the Details
Doing all of this manually made an inherently data-intensive process slower, harder to standardise and more difficult to share
SSG wanted to digitise the complete inspection workflow.
With Emory Pro, they did
A single incoming container can require multiple individual inspections. SSG may select 5 to 7 pallets for assessment, and every pallet is inspected individually. The exact parameters depend on the type of fruit being assessed.
Tare weight
Net weight
Box printed weight
Number of fingers
Number of clusters
Minimum fingers
Maximum fingers
Neck / Stump rot
Friction burn
Light bruising
Heavy bruising
These are example parameters captured for a single banana inspection. Different products require entirely different criteria.
From Paper-Based Quality Control to Structured Digital Inspections
SSG digitised the process from the individual pallet all the way to the complete container. Instead of assembling information afterwards, the data is structured from the moment it is captured.
Bananas
Weights & box data
Fingers & clusters
Mold, rot & friction burn
Scars & bruising
Oranges & Grapefruit
Colour break
Skin damage
Internal quality
Sugar and Acid
Summary when you need speed.
Detail when you need proof.
CONTAINER BREM-4471 · 7 PALLETS SAMPLED
Inspection → Grade → Report
OVERALL CONTAINER SCORE
Normal quality · Grade 70–79
SSG associates customers directly with the relevant containers and assets. The inspection itself becomes the trigger for customer communication
01
Inspect
02
Grade
03
Generate
04
Notify
The inspection result
The quality score
A link to the digital inspection report
“Emory Pro enables fast and structured quality inspections of fresh produce. Photos, evaluations, and reports are instantly available and can be directly shared with our customers.”
Containers carrying bananas, citrus and other fresh produce arrive from international origins.
SSG selects representative pallets from the container for inspection.
Inspectors capture fruit-specific measurements, characteristics, defects, and observations in Emory Pro.
Each pallet receives an individual quality assessment and digital inspection report.
The individual pallet inspections roll up into an overall container-level result.
The relevant customer receives the score and a direct link to the digital report.
Customers access their relevant assets and inspection history directly through Emory Pro.
The biggest transformation at SSG is not replacing paper. It is what becomes possible once inspection data is structured.
Each measurement feeds a pallet assessment. Each pallet feeds a container result. The result becomes a report. The report triggers a notification. And the notification lands directly with the customer.
One structured workflow, from the warehouse floor to the end customer.
When SSG's customers wanted direct platform access, that became a product challenge. We solved it. The capability is now available across the entire Emory Pro platform.
OUR PHILOSOPHY IS SIMPLE
“We scale when our customers scale.”
Built for operations. Designed for accountability. Emory Pro gives field teams one place to inspect, document and create reliable evidence — online or offline.